We Help You Get Paid

Integration 1

• How do I integrate into PaidPayments?

Virtual Terminal 4

• How do I process a credit or refund?
• What is a Sale?
• What is an Autorization, Capture, or Void?
• What is an offline authorization?

Reports 2

• How do I search for transactions?
• What transaction details can I view?

Options 3

• How do I enable test mode?
• What fraud security can I enable?
• What merchant information can I edit?

How To Videos 10

• How can I store customer data securely?
• How can I use the Product Manager to help me?
• How do I Authorize and Capture transactions?
• How do I create an Order Template?
• How do I create Invoices?

See all 10 articles

Security and Fraud Settings Setup Videos 4

• How do I limit access to the gateway?
• How do I set Card ID settings?
• How do I use iSpyFraud?
• What are Address Verification settings?

General Settings Videos 10

• How do I update my account settings?
• How do I manage users in the gateway?
• How do I setup custom transaction settings?
• How do I set my country and currency type?
• How do I manage my mobile and desktop licenses for the gateway?

See all 10 articles

Integrating to the Gateway Videos 5

• How do I integrate to the gateway?
• What API configuration settings are available?
• How do I integrate Apple Pay into the gateway?
• How do I setup a hosted payment page?
• How do I obtain the security keys?

Reporting Videos 2

• What kind of reporting features are available?
• How do I configure my Reports?

General 11

• How can I increase my daily or monthly credit card processing limits?
• How do I cancel or close my merchant account?
• How do I contact support?
• How do I update my bank account information for funding deposits?
• Is a Tax-ID or EIN number needed to sign up for a merchant account?

See all 11 articles

FAQ 23

• What is PaidShipping?
• What do I need to use PaidShipping?
• Where can I Ship?
• How do I know if my shipment processed?
• Why is the weight on my label different than what I input?

See all 23 articles

Claims 4

• Do I need to submit paperwork for a claim?
• Will my information be secure during the claims process?
• How long will my claim take?
• Why is a trace necessary for lost shipments?

Support 6

• Who do I contact if I have a problem with a shipment or with the PaidShipping website?
• Do you have any shopping cart plugins?
• How do I delete an address book entry?
• How can I delete multiple address book entries at once?
• Can I edit a contact?

See all 6 articles

Account Settings 8

• Are any reporting features available?
• Can I export and save my shipment history data?
• Can I set up multiple users?
• How do I update the status of a user?
• Should I create an account for each employee at my company?

See all 8 articles

Payments 3

• How do I pay for my shipments?
• Does PaidShipping offer collect or Cash-On-Delivery (C.O.D) Services?
• Will I be notified of all charges placed on my credit card?

Signing Up 2

• How do I sign up for PaidShipping?
• How long after I sign up before I can ship?

Shipping 29

• What's the best way to process a shipment?
• How do I get my shipment to the courier?
• Does PaidShipping capture POD (Proof-Of-Delivery) information?
• Can I create a Return Shipping Label?
• Can I repeat a past shipment?

See all 29 articles