We Help You Get Paid

Paid 7

• Why am I unable to sign in to my account?
• Signing up for Paid.com
• Updating Your Paid.com Password
• Contacting Paid Support
• Updating your Company and Profile information

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Team 3

• Invite teammates to join your Paid account
• Remove teammates
• Teammate roles

Subscriptions & Billing 3

• How to change your plan
• How to change your payment method
• How to download a Paid subscription receipt

FAQ 28

• What is PaidShipping?
• What do I need to use PaidShipping?
• What can I ship?
• Where can I Ship?
• How do I know if my shipment processed?

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Claims 5

• How can I see the status of my claim with PaidShipping insurance?
• Do I need to submit paperwork for a claim?
• Will my information be secure during the claims process?
• How long will my claim take?
• Why is a trace necessary for lost shipments?

Support 12

• Who do I contact if I have a problem with a shipment or with the PaidShipping website?
• Does PaidShipping produce all necessary documents for international shipments?
• Does PaidShipping offer collect or Cash-On-Delivery (C.O.D) Services?
• Do you have any shopping cart plugins?
• How do I delete an address book entry?

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Account Settings 8

• Are any reporting features available?
• Can I export and save my shipment history data?
• Can I set up multiple users?
• How do I update the status of a user?
• Should I create an account for each employee at my company?

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Payments 3

• How do I pay for my shipments?
• Does PaidShipping offer collect or Cash-On-Delivery (C.O.D) Services?
• Will I be notified of all charges placed on my credit card?

Signing Up 2

• How do I sign up for PaidShipping?
• How long after I sign up before I can ship?

Shipping 28

• What's the best way to process a shipment?
• How do I get my shipment to the courier?
• Does PaidShipping capture POD (Proof-Of-Delivery) information?
• Can I create a Return Shipping Label?
• Can I repeat a past shipment?

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Page Feedback 24

• Manage Store Help Page
• My Info Help Page
• Boxes Help Page
• Preferences & Defaults Page
• Manifest Help Page

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Tech Support 13

• How do I integrate my BigCommerce store?
• What is Ecwid?
• How do I integrate my Magento store?
• How do I disable carriers in my e-commerce store?
• What is a custom box?

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Invoicing 4

• How do I send an Invoice to a customer?
• How do I know if an Invoice has been viewed?
• How do I cancel an Invoice?
• How do I save an Invoice as a draft?

Quick Charge (Virtual Terminal) 2

• How do I process a transaction with the virtual terminal?
• How do I add a payment method to a customer?

Checkout Page 10

• How to embed Checkouts in your Wordpress Site
• How to embed Checkouts in your Squarespace Site
• How to embed Checkouts in your Wix Site
• How to use Checkouts with your social media accounts
• How to embed Checkouts in PaidWeb

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Customers 4

• How to add a new Customer
• How do I view my customers?
• How to Edit/Delete a Customer
• How to add a separate Billing and Shipping Address for a Customer

Products & Services 0

Subscriptions 1

• How do I setup a Subscription for a customer?

Payouts 1

• How do I view my payout?

Disputes 3

• How to respond to a Disputed payment
• Best Practices when Submitting Evidence
• Preventing Disputes from occurring

Payments General 16

• Payment Processing Terminology 101
• What do the different AVS or CVV codes mean?
• What does Chargeback Ratio mean?
• What is a Card-Not-Present Transaction?
• What is a Chargeback?

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General 25

• How do I add a promotional or featured banner?
• How do I manually add an order?
• How can I view my orders?
• How do I add a cart customer?
• How do I view my cart customers?

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Technical Support 1

• How do I integrate my WooCommerce Store?

Technical Support 0

Website Builder 0

Widgets 0

Downloads 0

Affiliate Program 0

Support Options 0

Misc 0

Shipping Engine / All Products 0

Specific Products 0