Support

Who do I contact if I have a problem with a shipment or with the PaidShipping website?
You can visit our extensive library of FAQ’s to see if your question is common to other members and has been answered. For additional support, you can c...
Thu, 12 Sep, 2019 at 7:19 PM
Does PaidShipping produce all necessary documents for international shipments?
For international shipments, PaidShipping will collect the necessary information and automatically create your commercial invoice – a required document for ...
Wed, 1 Sep, 2021 at 12:48 AM
Does PaidShipping offer collect or Cash-On-Delivery (C.O.D) Services?
Unfortunately, we do not offer cash-on-delivery or collect services. Everything processed through PaidShipping will also be billed through PaidShipping onlin...
Wed, 1 Sep, 2021 at 12:48 AM
Do you have any shopping cart plugins?
Keep watching your email over the next few months regarding eCommerce store integrations. All information on supported platforms and details will be provide...
Thu, 13 Jun, 2019 at 7:03 PM
How do I delete an address book entry?
How do I delete an address book entry?          Address book contacts can easily be removed individually or in bulk.  To delete an address book entry:...
Thu, 12 Sep, 2019 at 7:20 PM
How can I delete multiple address book entries at once?
How can I delete multiple address book entries at once?          Address book contacts can easily be removed individually or in bulk. To delete multip...
Thu, 12 Sep, 2019 at 7:20 PM
Can I edit a contact?
To Edit a contact: Access your address book in the Manage section in the sidebar and select Address Book. Search for the contact you would like to...
Thu, 12 Sep, 2019 at 7:20 PM
AuctionInc Migration to PaidShipping Instructions
Migrating from AuctionInc to PaidShipping Can Be Completed in Three Simple Steps: First, let's start off by creating your free PaidShipping Accou...
Wed, 1 Sep, 2021 at 12:48 AM
Can I bill duty and taxes to someone other than the shipper or consignee?
Currently, there are only two options available for who can pay the duties and taxes on shipments processed by PaidShipping  – the shipper or the company/pe...
Thu, 12 Sep, 2019 at 7:21 PM
AuctionInc Migration to PaidShipping Instructions
Migrating from AuctionInc to PaidShipping Can Be Completed in Three Simple Steps: First, let's start off by creating your free PaidShipping Account...
Mon, 16 Nov, 2020 at 6:34 PM