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1-844-399-7243
Knowledge base
PaidPayments
Integration
0
Virtual Terminal
2
What is a Sale?
What is an Autorization, Capture, or Void?
Reports
0
Options
0
General
11
How can I increase my daily or monthly credit card processing limits?
How do I cancel or close my merchant account?
How do I contact support?
How do I update my bank account information for funding deposits?
Is a Tax-ID or EIN number needed to sign up for a merchant account?
See all 11 articles
PaidShipping
FAQ
23
What is PaidShipping?
What do I need to use PaidShipping?
Where can I Ship?
How do I know if my shipment processed?
Why is the weight on my label different than what I input?
See all 23 articles
Claims
4
Do I need to submit paperwork for a claim?
Will my information be secure during the claims process?
How long will my claim take?
Why is a trace necessary for lost shipments?
Support
7
Who do I contact if I have a problem with a shipment or with the PaidShipping website?
Do you have any shopping cart plugins?
How do I delete an address book entry?
How can I delete multiple address book entries at once?
Can I edit a contact?
See all 7 articles
Account Settings
8
Are any reporting features available?
Can I export and save my shipment history data?
Can I set up multiple users?
How do I update the status of a user?
Should I create an account for each employee at my company?
See all 8 articles
Payments
3
How do I pay for my shipments?
Does PaidShipping offer collect or Cash-On-Delivery (C.O.D) Services?
Will I be notified of all charges placed on my credit card?
Signing Up
2
How do I sign up for PaidShipping?
How long after I sign up before I can ship?
Shipping
29
What's the best way to process a shipment?
How do I get my shipment to the courier?
Does PaidShipping capture POD (Proof-Of-Delivery) information?
Can I create a Return Shipping Label?
Can I repeat a past shipment?
See all 29 articles