We Help You Get Paid

Integration 0

Virtual Terminal 2

• What is a Sale?
• What is an Autorization, Capture, or Void?

Reports 0

Options 0

General 11

• How can I increase my daily or monthly credit card processing limits?
• How do I cancel or close my merchant account?
• How do I contact support?
• How do I update my bank account information for funding deposits?
• Is a Tax-ID or EIN number needed to sign up for a merchant account?

See all 11 articles

FAQ 23

• What is PaidShipping?
• What do I need to use PaidShipping?
• Where can I Ship?
• How do I know if my shipment processed?
• Why is the weight on my label different than what I input?

See all 23 articles

Claims 4

• Do I need to submit paperwork for a claim?
• Will my information be secure during the claims process?
• How long will my claim take?
• Why is a trace necessary for lost shipments?

Support 7

• Who do I contact if I have a problem with a shipment or with the PaidShipping website?
• Do you have any shopping cart plugins?
• How do I delete an address book entry?
• How can I delete multiple address book entries at once?
• Can I edit a contact?

See all 7 articles

Account Settings 8

• Are any reporting features available?
• Can I export and save my shipment history data?
• Can I set up multiple users?
• How do I update the status of a user?
• Should I create an account for each employee at my company?

See all 8 articles

Payments 3

• How do I pay for my shipments?
• Does PaidShipping offer collect or Cash-On-Delivery (C.O.D) Services?
• Will I be notified of all charges placed on my credit card?

Signing Up 2

• How do I sign up for PaidShipping?
• How long after I sign up before I can ship?

Shipping 29

• What's the best way to process a shipment?
• How do I get my shipment to the courier?
• Does PaidShipping capture POD (Proof-Of-Delivery) information?
• Can I create a Return Shipping Label?
• Can I repeat a past shipment?

See all 29 articles