Contacting Paid Support



You can contact paid support 3 different ways! Our operating hours are Monday – Friday from 8:30AM to 8PM EST. 


By Email at: [email protected]

By Phone at: 1-833-399-7234


By chat following the below instructions:


  • Click the chat bubble in the lower right-hand corner of the page.


  • Click 
    • Note: You can also search our growing knowledge base here!


  • Let us know what you need help with!
    • Our site will ask if you would like to enable Push Notifications. You can say yes or no to this. Yes will let us more easily notify you in your browser when we reply.
    • If the team is currently not online, you will be notified by the system.
    • Our operating hours are Monday – Friday from 8:30AM to 8PM EST. 


  • Answer the brief questions and a chat representative will be with you ASAP!