Tech Support

How do I integrate my BigCommerce store?
Login to your PaidShipping account Click the Integrations tab on the left hand side. Click New Integration Click Connect to BigCommerce Open a new t...
Wed, 23 Mar, 2022 at 4:04 PM
What is Ecwid?
Have you thought that selling online was a little out of your reach? Think again. Opening an online store has never been easier. Ecwid is a leading choice f...
Tue, 21 Jun, 2022 at 3:40 PM
How do I integrate my Magento store?
Login to your PaidShipping account Click the Integrations tab on the left hand side. Click New Integration Mouse over the Magento icon and click t...
Wed, 23 Mar, 2022 at 4:08 PM
How do I disable carriers in my e-commerce store?
When Live Rates are enabled, a customer checking out items in an eCommerce store will see all the courier options available from the store owner's PaidS...
Wed, 9 Mar, 2022 at 4:58 PM
What is a custom box?
Custom Boxes can be used for both Quote and Ship and eCommerce orders.  To add Custom Boxes: Login to your PaidShipping account. In the upper r...
Thu, 17 Mar, 2022 at 10:04 AM
How do I integrate my OpenCart store?
Log into your PaidShipping account. On the left-hand side, select Integrations. Click on the option for New Integration. Place the mouse cursor over the...
Fri, 5 Mar, 2021 at 4:38 PM
What are default dimensions?
Default Dimensions are used to calculate an approximate shipping rate for an individual order item when the dimensions have not been stored in the e-commerc...
Thu, 10 Mar, 2022 at 4:33 PM
How do I connect Ecwid?
To connect Ecwid to your PaidShipping account: On the PaidShipping dashboard, navigate to the New Integration page by clicking Here, or the left hand s...
Tue, 21 Jun, 2022 at 3:41 PM
How do I enable real time rates?
Real-time rates are currently only available for Woocommerce and Shopify and ECWID carts. To enable real-time rates through the shopping cart: Note ...
Fri, 30 Dec, 2022 at 12:14 PM
What are handling fees and how do I enable them?
Handling Fees are an optional tool that can be used by an e-commerce store owner to adjust the shipping rates seen by their customers on their website.  Cus...
Fri, 11 Mar, 2022 at 4:15 PM