FAQ

What is PaidShipping?
PaidShipping is an all-in-one shipping platform where you can process and manage your shipments in one convenient location. PaidShipping’s easy to use tools...
Thu, 12 Sep, 2019 at 6:51 PM
What do I need to use PaidShipping?
There are only two things you need in order to use PaidShipping! Internet Access A Printer With just these two items, you can start managing your sh...
Thu, 13 Jun, 2019 at 6:29 PM
Where can I Ship?
For courier shipments, you can ship from anywhere in the US & Canada to anywhere in the world, domestically and internationally. You can also process i...
Thu, 12 Sep, 2019 at 7:13 PM
How do I know if my shipment processed?
To find out if your shipment processed, you can search in your history and tracking to see if a shipment went through. If you can’t find the shipment you’r...
Thu, 13 Jun, 2019 at 6:33 PM
Why is the weight on my label different than what I input?
Certain couriers will put the dimensional weight on their labels instead of the actual weight. As long as your shipment details were input correctly, there ...
Thu, 12 Sep, 2019 at 7:09 PM
How can you offer such low rates?
We have partnered with the best couriers in North America, allowing us to achieve the lowest possible rates on behalf of our clients. It's thanks to ou...
Thu, 12 Sep, 2019 at 6:57 PM
What is dimensional weight?
Dimensional weight is a way for the couriers to calculate the maximum weight of a box based on its size. This is calculated based on a mathematical formula...
Thu, 12 Sep, 2019 at 6:58 PM
Can I process PaidShipping shipments without using the Internet?
Unfortunately No – PaidShipping is built to make things easier and put you in control by having everything you need in one convenient place, and shipping is ...
Thu, 12 Sep, 2019 at 6:58 PM
Do you have an app?
PaidShipping does not currently have an app for iOS or Android. We have striven to use the latest and greatest in web technologies so our application is mob...
Thu, 13 Jun, 2019 at 6:35 PM
Can I ship dangerous goods through PaidShipping?
No. We’re not able to ship dangerous goods at this time. You will need to make alternate arrangements for these shipments. 
Thu, 13 Jun, 2019 at 6:36 PM