1 42000065468 2019-06-13T18:27:01-04:00 1 1 42000104528 false FAQ 1 2021-04-22T12:57:11-04:00 1 1 2019-06-13T18:28:53-04:00 0 0 PaidShipping is an all-in-one shipping platform where you can process and manage your shipments in one convenient location. PaidShipping’s easy to use tools make processing and managing shipments easy as pie, leaving you free to take care of your business. Get rates, print labels, ship, track & manage shipments, all in one place. There are no hidden fees, no application forms, and no volume commitments. Sign-Up Today! <p>PaidShipping is an all-in-one shipping platform where you can process and manage your shipments in one convenient location. PaidShipping’s easy to use tools make processing and managing shipments easy as pie, leaving you free to take care of your business. Get rates, print labels, ship, track &amp; manage shipments, all in one place. There are no hidden fees, no application forms, and no volume commitments.</p><p><br></p><p><a href="https://app.paidshipping.com/" rel="noopener noreferrer" target="_blank">Sign-Up Today!</a></p><p><br></p> 42000104528 75 42000060296 2019-09-12T18:51:52-04:00 42009804777 1 2 0 0 What is PaidShipping? 2019-09-12T18:51:52-04:00 42013925568 1 2019-06-13T18:29:28-04:00 0 0 There are only two things you need in order to use PaidShipping! Internet Access A Printer With just these two items, you can start managing your shipments today! <p>There are only two things you need in order to use PaidShipping!</p><ul><li>Internet Access</li><li>A Printer</li></ul><p><br></p><p>With just these two items, you can start managing your shipments today!</p><p><br></p> 42000104528 96 42000060297 2019-06-13T18:29:28-04:00 42013925568 2 2 0 0 What do I need to use PaidShipping? 2019-09-12T18:52:20-04:00 42013925568 1 2019-06-13T18:29:52-04:00 0 0 Practically anything!* We offer courier shipments up to 150 lbs, domestically or anywhere in the world. We also have services for: Courier Paks and envelopes.  LTL Freight - If you have a larger shipment to send, we have options so you can send pallets or crates. *See terms and conditions for restrictions. <div rel="clipboard_data"><p dir="ltr">Practically anything!* We offer courier shipments up to 150 lbs, domestically or anywhere in the world.</p><p><br></p><p dir="ltr">We also have services for:</p><ul><li dir="ltr"><p dir="ltr">Courier Paks and envelopes. </p></li><li dir="ltr"><p dir="ltr">LTL Freight - If you have a larger shipment to send, we have options so you can send pallets or crates.</p></li></ul><p><br></p><p dir="ltr">*See <a href="https://shiptime.com/legal-privacy-policy/" rel="noreferrer noopener" target="_blank">terms and conditions for restrictions</a>.</p></div><p><br></p> 42000104528 9 42000060298 2021-01-25T15:47:01-05:00 42009804777 3 2 0 0 What can I ship? 2021-01-25T15:47:01-05:00 42013925568 1 2019-06-13T18:33:08-04:00 0 0 For courier shipments, you can ship from anywhere in the US & Canada to anywhere in the world, domestically and internationally. You can also process inbound shipments from international locations back to the US & Canada. Currently, the only restrictions set in place for countries that we are unable to ship to or from are Russia and Nigeria. For LTL Shipments you can ship within the US & Canada or complete trans-border shipments to or from Canada. <div rel="clipboard_data"><p dir="ltr">For courier shipments, you can ship from anywhere in the US &amp; Canada to anywhere in the world, domestically and internationally. You can also process inbound shipments from international locations back to the US &amp; Canada.</p><p dir="ltr"><br></p><p dir="ltr">Currently, the only restrictions set in place for countries that we are unable to ship to or from are Russia and Nigeria.</p><p dir="ltr"><br></p><p dir="ltr">For LTL Shipments you can ship within the US &amp; Canada or complete trans-border shipments to or from Canada.</p></div><p><br></p> 42000104528 19 42000060299 2021-08-25T12:12:22-04:00 42012988988 4 2 0 0 Where can I Ship? 2021-08-25T12:12:22-04:00 42013925568 1 2019-06-13T18:33:28-04:00 0 0 To find out if your shipment processed, you can search in your history and tracking to see if a shipment went through. If you can’t find the shipment you’re looking for, it didn’t go through. In this case you would need to process it again.   <div rel="clipboard_data"><p>To find out if your shipment processed, you can search in your history and tracking to see if a shipment went through. If you can’t find the shipment you’re looking for, it didn’t go through.</p><p><br></p><p>In this case you would need to process it again.  </p></div><p><br></p> 42000104528 22 42000060300 2019-06-13T18:33:28-04:00 42013925568 5 2 0 0 How do I know if my shipment processed? 2019-09-12T18:56:10-04:00 42013925568 1 2019-06-13T18:33:46-04:00 0 0 Certain couriers will put the dimensional weight on their labels instead of the actual weight. As long as your shipment details were input correctly, there is no need to worry about this displaying differently.  Dimensional weight is calculated using the length, width and height of your parcel.    <div rel="clipboard_data">Certain couriers will put the dimensional weight on their labels instead of the actual weight. As long as your shipment details were input correctly, there is no need to worry about this displaying differently.  Dimensional weight is calculated using the length, width and height of your parcel.   </div><p><br></p> 42000104528 13 42000060301 2019-09-12T19:09:31-04:00 42009804777 6 2 0 0 Why is the weight on my label different than what I input? 2019-09-12T19:09:31-04:00 42013925568 1 2019-06-13T18:34:26-04:00 0 0 We have partnered with the best couriers in North America, allowing us to achieve the lowest possible rates on behalf of our clients. It's thanks to our large and growing community of PaidShipping members, which provides us with the customer base needed to negotiate deeper discounts than the vast majority of North American businesses can negotiate on their own.  <div rel="clipboard_data">We have partnered with the best couriers in North America, allowing us to achieve the lowest possible rates on behalf of our clients. It's thanks to our large and growing community of PaidShipping members, which provides us with the customer base needed to negotiate deeper discounts than the vast majority of North American businesses can negotiate on their own. </div><p><br></p> 42000104528 13 42000060302 2019-09-12T18:57:30-04:00 42009804777 7 2 0 0 How can you offer such low rates? 2019-09-12T18:57:30-04:00 42013925568 1 2019-06-13T18:34:51-04:00 0 0 Dimensional weight is a way for the couriers to calculate the maximum weight of a box based on its size. This is calculated based on a mathematical formula and is primarily based on the dimensions of the parcel. The courier will base the price of a shipment off of whichever is greater - the actual physical weight of the parcel or the dimensional weight. There is no need for you to calculate this, PaidShipping's system takes care of that for you.  Dimensional weight usually applies to larger boxes or lighter shipments.  <div rel="clipboard_data"><p dir="ltr">Dimensional weight is a way for the couriers to calculate the maximum weight of a box based on its size. This is calculated based on a mathematical formula and is primarily based on the dimensions of the parcel. The courier will base the price of a shipment off of whichever is greater - the actual physical weight of the parcel or the dimensional weight. There is no need for you to calculate this, PaidShipping's system takes care of that for you. </p><p><br></p><p dir="ltr">Dimensional weight usually applies to larger boxes or lighter shipments. </p></div><p><br></p> 42000104528 10 42000060303 2019-09-12T18:58:23-04:00 42009804777 8 2 0 0 What is dimensional weight? 2019-09-12T18:58:24-04:00 42013925568 1 2019-06-13T18:35:14-04:00 0 0 Unfortunately No – PaidShipping is built to make things easier and put you in control by having everything you need in one convenient place, and shipping is done 100% online.  Unfortunately No – PaidShipping is built to make things easier and put you in control by having everything you need in one convenient place, and shipping is done 100% online. <p><br></p> 42000104528 14 42000060304 2019-09-12T18:58:35-04:00 42009804777 9 2 0 0 Can I process PaidShipping shipments without using the Internet? 2019-09-12T18:58:36-04:00 42013925568 1 2019-06-13T18:35:54-04:00 0 0 PaidShipping does not currently have an app for iOS or Android. We have striven to use the latest and greatest in web technologies so our application is mobile responsive and will work on any device with a web browser. Including: Phones Tablets Laptops Yes, even smart TV’s <p dir="ltr">PaidShipping does not currently have an app for iOS or Android. We have striven to use the latest and greatest in web technologies so our application is mobile responsive and will work on any device with a web browser.</p><p><br></p><p dir="ltr">Including:</p><ul><li dir="ltr"><p dir="ltr">Phones</p></li><li dir="ltr"><p dir="ltr">Tablets</p></li><li dir="ltr"><p dir="ltr">Laptops</p></li><li dir="ltr"><p dir="ltr">Yes, even smart TV’s</p></li></ul><p><br></p> 42000104528 8 42000060305 2019-06-13T18:35:54-04:00 42013925568 10 2 0 0 Do you have an app? 2019-09-12T18:59:18-04:00 42013925568 1 2019-06-13T18:36:11-04:00 0 0 No. We’re not able to ship dangerous goods at this time. You will need to make alternate arrangements for these shipments.  <div rel="clipboard_data">No. We’re not able to ship dangerous goods at this time. You will need to make alternate arrangements for these shipments. </div><p><br></p> 42000104528 11 42000060306 2019-06-13T18:36:11-04:00 42013925568 11 2 0 0 Can I ship dangerous goods through PaidShipping? 2019-09-12T18:59:25-04:00 42013925568 1 2019-06-13T18:36:33-04:00 0 0 The couriers in our system do not have access to PO Boxes. Please follow-up with your receiver to get a physical ship to address.  <div rel="clipboard_data">The couriers in our system do not have access to PO Boxes. Please follow-up with your receiver to get a physical ship to address. </div><p><br></p> 42000104528 9 42000060307 2019-06-13T18:36:33-04:00 42013925568 12 2 0 0 Can I ship to PO Boxes through PaidShipping? 2019-09-12T18:59:46-04:00 42013925568 1 2019-06-13T18:36:59-04:00 0 0 Ground and Express is usually (but not always) the difference between guaranteed and not-guaranteed. It usually depends on where you’re shipping. PaidShipping makes it easy to determine which services are and are not guaranteed. During the courier selection, take a look at the Service Options for each service. Guaranteed services will be indicated. <p dir="ltr">Ground and Express is usually (but not always) the difference between guaranteed and not-guaranteed. It usually depends on where you’re shipping.</p><p><br></p><p dir="ltr">PaidShipping makes it easy to determine which services are and are not guaranteed. During the courier selection, take a look at the <em>Service Options </em>for each service. Guaranteed services will be indicated.</p><p dir="ltr"><br></p><p><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/42073421002/original/M6EIJ1811Ja9x6bXMPxmJwjnjJ5Gf3tlOw.png?1630928564" data-fileid="42023192129" class="fr-fic fr-dii" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/42023192129/original/PiW9ot8SefVc8DwuAwi24UiTN6tmBQRwxQ.png?1560465407" data-uniquekey="1560465399626" width="289" height="435"></p><p><br></p> 42000104528 4 42000060308 2019-09-12T19:00:16-04:00 42009804777 13 2 0 0 What’s the difference between a ‘Ground’ and ‘Express’ service? 2019-09-12T19:00:16-04:00 42013925568 1 2019-06-13T18:37:16-04:00 0 0 Yes, all users under the same account will share the same address book.  <div rel="clipboard_data">Yes, all users under the same account will share the same address book. </div><p><br></p> 42000104528 5 42000060309 2019-06-13T18:37:16-04:00 42013925568 14 2 0 0 Do all users share the same address book? 2019-09-12T19:00:24-04:00 42013925568 1 2019-06-13T18:37:35-04:00 0 0 There is no limit, however keeping a lean address book is recommended to keep the shipping process efficient.  <div rel="clipboard_data">There is no limit, however keeping a lean address book is recommended to keep the shipping process efficient. </div><p><br></p> 42000104528 8 42000060310 2019-06-13T18:37:35-04:00 42013925568 15 2 0 0 How many addresses can I store in my address book? 2019-09-12T19:12:20-04:00 42013925568 1 2019-06-13T18:40:17-04:00 0 0 Invoices can be found by expanding the Manage section in the sidebar. Then select Invoices.  <div rel="clipboard_data"> <p>Invoices can be found by expanding the <em>Manage </em>section in the sidebar. Then select <strong>Invoices</strong>. </p> <p><br></p> <div rel="clipboard_data"><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/42073421003/original/3kxIlOdGSWj9MyHag57Fk_nzS00W_n2kjw.png?1630928564" style="width: auto;" class="fr-fic fr-fil fr-dib" data-attachment="[object Object]" data-id="42028760865"></div> <p><br></p> </div><p><br></p> 42000104528 9 42000060311 2019-09-12T19:05:11-04:00 42009804777 16 2 0 0 How can I find my Invoice? 2019-09-12T19:05:11-04:00 42013925568 1 2019-06-13T18:40:51-04:00 0 0 Invoices need to open in a new window. Please update your browser settings to allow pop-ups for: https://app.paidshipping.com You may find walkthrough guides to allowing pop ups in browsers below: Chrome Firefox Internet Explorer Edge <p>Invoices need to open in a new window. Please update your browser settings to allow pop-ups for: <a href="https://app.shiptime.com" rel="noreferrer" target="_top">https://app.paidshipping.com</a></p><p><br></p><p>You may find walkthrough guides to allowing pop ups in browsers below:</p><ul><li><a href="https://support.google.com/chrome/answer/95472?co=GENIE.Platform%3DDesktop&amp;hl=en" rel="noreferrer noopener" target="_blank">Chrome</a></li><li><a href="https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting?esab=a&amp;s=pop+up&amp;r=0&amp;as=s#w_pop-up-blocker-settings" rel="noreferrer noopener" target="_blank">Firefox</a></li><li><a href="https://support.microsoft.com/en-ca/help/17479/windows-internet-explorer-11-change-security-privacy-settings" rel="noreferrer noopener" target="_blank">Internet Explorer</a></li><li><a href="https://support.microsoft.com/en-ca/help/4026392/microsoft-edge-block-pop-ups" rel="noreferrer noopener" target="_blank">Edge</a></li></ul><p><br></p><p><br></p> 42000104528 12 42000060312 2019-06-13T18:40:51-04:00 42013925568 17 2 0 0 Why is my invoice not opening? 2019-09-12T19:01:18-04:00 42013925568 1 2019-06-13T18:41:09-04:00 0 0 Sales tax is a regular fact of life. It can be tricky when it comes to shipping as the tax is applied based on the destination. If you aren’t used to the tax rate in a different state, the tax may be higher than expected. These rules are determined by the Internal Revenue Agency. Additional information can be found here.  <div rel="clipboard_data">Sales tax is a regular fact of life. It can be tricky when it comes to shipping as the tax is applied based on the destination. If you aren’t used to the tax rate in a different state, the tax may be higher than expected. These rules are determined by the Internal Revenue Agency. Additional information can be found <a href="https://www.irs.gov/forms-pubs/shipping-information-tax-products">here</a>. </div><p><br></p> 42000104528 10 42000060313 2019-09-12T19:02:54-04:00 42009804777 18 2 0 0 How are taxes calculated? 2019-09-12T19:02:54-04:00 42013925568 1 2019-06-13T18:41:23-04:00 0 0 To view applicable taxes on a rate when comparing shipping options, roll over the details icon to view a complete breakdown of taxes and other surcharges. Your total rate (including taxes) will be presented on the confirmation screen after you've selected your rate.  <div rel="clipboard_data"> <p>To view applicable taxes on a rate when comparing shipping options, roll over the details icon to view a complete breakdown of taxes and other surcharges. Your total rate (including taxes) will be presented on the confirmation screen after you've selected your rate. </p> <p><br></p> <div rel="clipboard_data"><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/42073421005/original/29eKVPHeXlPInH8cJ-Kuh8YQWROlfn6vWg.png?1630928565" data-fileid="42023192283" class="fr-fic fr-dii" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/42023192283/original/p4nt7wDmfynF1rZUvBvJtzqi4EcgwpPTKQ.png?1560465680" data-uniquekey="1560465672524" width="442" height="346"></div> <p><br></p> </div><p><br></p> 42000104528 8 42000060314 2019-06-13T18:41:23-04:00 42013925568 19 2 0 0 Do the rates include taxes? 2019-09-12T19:03:22-04:00 42013925568 1 2019-06-13T18:45:17-04:00 0 0 On domestic shipments traveling between states, the tax of the destination state always applies. All of the information you need in regard to US Taxes can be found here.  <h3>On domestic shipments traveling between states, the tax of the destination state always applies. All of the information you need in regard to US Taxes can be found <a href="https://www.irs.gov/forms-pubs/shipping-information-tax-products">here</a>. </h3><p><br></p><p><br></p> 42000104528 5 42000060315 2019-09-12T19:04:02-04:00 42009804777 20 2 0 0 Was the correct tax applied on my shipment? 2019-09-12T19:04:02-04:00 42013925568 1 2019-06-13T18:48:03-04:00 0 0 Duties and Taxes may apply on any international shipment whether your shipping to or from US & Canada. Many factors including the type of product, the country it was made in, the destination, etc. can affect the amount of duties and taxes. Some countries may also charge taxes on the cost of the shipping service itself. These are assessed by the destination country. If you select the shipper to pay duties and taxes, these will be charged to your credit card as an adjustment. If you select the receiver to pay duties and taxes, these will be collected by the courier directly, usually before the delivery of the parcel can take place.  <div rel="clipboard_data"><p dir="ltr">Duties and Taxes may apply on any international shipment whether your shipping to or from US &amp; Canada. Many factors including the type of product, the country it was made in, the destination, etc. can affect the amount of duties and taxes. Some countries may also charge taxes on the cost of the shipping service itself.</p><p dir="ltr"><br></p><p dir="ltr">These are assessed by the destination country. If you select the shipper to pay duties and taxes, these will be charged to your credit card as an adjustment. If you select the receiver to pay duties and taxes, these will be collected by the courier directly, usually before the delivery of the parcel can take place. </p><p><br></p></div><p><br></p> 42000104528 14 42000060316 2019-09-12T19:04:58-04:00 42009804777 21 2 0 0 Is there tax on International Shipments? 2019-09-12T19:04:58-04:00 42013925568 1 2019-06-13T18:48:40-04:00 0 0 What does it mean if a shipment is guaranteed?          A guarantee is a money-back guarantee. We can never guarantee that a shipment will not be delayed. If a guaranteed shipment is delayed, we can request a refund on the cost of shipping. The refund only applies to delays within the courier’s control.  Be sure to check the “Shipment Options” when choosing a courier. ShipTime makes it easy to see which services are guaranteed or not. Guaranteed Service Failures (GSR)  A guarantee is a money-back guarantee. We can never guarantee that a shipment will not be delayed. If a guaranteed shipment is delayed, we can request a refund on the cost of shipping. The refund only applies to delays within the courier’s control.  Non-guaranteed services: ANY ground services Loomis Express 18:00  DHL Express Worldwide ALL LTL services Weather Delays  The courier is responsible for the safety of their employees as well as the packages tendered to them. In order to prevent loss or damages and ensure the safety of their employees, services may be interrupted or delays may occur as the result of a storm or inclement weather. If this happens, delayed shipments will not be refunded.  Circumstances Beyond the Courier’s Control  If a shipment is delayed, lost. or damaged as a result of any of the following circumstances, they will not be eligible for refund. inadequate or incorrect markings or address on the Bill of Lading,  acts of God perils of the air weather conditions mechanical delays disruptions in air or ground transportation networks acts of public enemies public health crises quarantine war strikes or other labour disruptions (of any entity including vendors, suppliers or customers),  terrorism, riots or civil commotion acts of public authorities (including customs or health officials) with actual or apparent authority customs clearance delays import/export documentation deficiencies or Shipments requiring extraordinary handling, documentation or routing. <div rel="clipboard_data"> <h3>What does it mean if a shipment is guaranteed?</h3>        <p dir="ltr">A guarantee is a money-back guarantee. We can never guarantee that a shipment will not be delayed. If a guaranteed shipment is delayed, we can request a refund on the cost of shipping. The refund only applies to delays within the courier’s control. </p> <p><br></p> <p dir="ltr">Be sure to check the “Shipment Options” when choosing a courier. ShipTime makes it easy to see which services are guaranteed or not.</p> <p><br></p> <p><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/42073421006/original/3U6SZx1yLBpu31KPoLoIYMEUHGHGYRzByg.png?1630928565" data-fileid="42023192574" class="fr-fic fr-dii" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/42023192574/original/7SU528HTnccYu4avnNX9bgnV9iJHXJ9uew.png?1560466116" data-uniquekey="1560466112788" width="284" height="425"></p> <p><br></p> <p><strong>Guaranteed Service Failures (GSR) </strong></p> <p><br></p> <p dir="ltr">A guarantee is a money-back guarantee. We can never guarantee that a shipment will not be delayed. If a guaranteed shipment is delayed, we can request a refund on the cost of shipping. The refund only applies to delays within the courier’s control. </p> <p><br></p> <p dir="ltr"><strong>Non-guaranteed services:</strong></p> <ul> <li dir="ltr"><p dir="ltr">ANY ground services</p></li> <li dir="ltr"><p dir="ltr">Loomis Express 18:00 </p></li> <li dir="ltr"><p dir="ltr">DHL Express Worldwide</p></li> <li dir="ltr"><p dir="ltr">ALL LTL services</p></li> </ul> <p dir="ltr"><br></p> <p><strong>Weather Delays </strong></p> <p><br></p> <p>The courier is responsible for the safety of their employees as well as the packages tendered to them. In order to prevent loss or damages and ensure the safety of their employees, services may be interrupted or delays may occur as the result of a storm or inclement weather. If this happens, delayed shipments will not be refunded. </p> <p><strong><br></strong></p> <p><strong>Circumstances Beyond the Courier’s Control </strong></p> <p><br></p> <p dir="ltr">If a shipment is delayed, lost. or damaged as a result of any of the following circumstances, they will not be eligible for refund.</p> <ul> <li dir="ltr"><p dir="ltr">inadequate or incorrect markings or address on the Bill of Lading, </p></li> <li dir="ltr"><p dir="ltr">acts of God</p></li> <li dir="ltr"><p dir="ltr">perils of the air</p></li> <li dir="ltr"><p dir="ltr">weather conditions</p></li> <li dir="ltr"><p dir="ltr">mechanical delays</p></li> <li dir="ltr"><p dir="ltr">disruptions in air or ground transportation networks</p></li> <li dir="ltr"><p dir="ltr">acts of public enemies</p></li> <li dir="ltr"><p dir="ltr">public health crises</p></li> <li dir="ltr"><p dir="ltr">quarantine</p></li> <li dir="ltr"><p dir="ltr">war</p></li> <li dir="ltr"><p dir="ltr">strikes or other labour disruptions (of any entity including vendors, suppliers or customers), </p></li> <li dir="ltr"><p dir="ltr">terrorism, riots or civil commotion</p></li> <li dir="ltr"><p dir="ltr">acts of public authorities (including customs or health officials) with actual or apparent authority</p></li> <li dir="ltr"><p dir="ltr">customs clearance delays</p></li> <li dir="ltr"><p dir="ltr">import/export documentation deficiencies or Shipments requiring extraordinary handling, documentation or routing.</p></li> </ul> </div><p><br></p> 42000104528 13 42000060317 2019-06-13T18:48:40-04:00 42013925568 22 2 0 0 What does it mean if a shipment is guaranteed? 2019-09-12T19:06:01-04:00 42013925568 1 2019-06-13T18:49:09-04:00 0 0 Yes, that's the whole idea! Create a shipment, and then select the best rate for the job from all available couriers and options.  <div rel="clipboard_data">Yes, that's the whole idea! Create a shipment, and then select the best rate for the job from all available couriers and options. </div><p><br></p> 42000104528 16 42000060318 2019-06-13T18:49:09-04:00 42013925568 23 2 0 0 Can I see rate comparisons when I ship? 2019-09-12T19:06:12-04:00 42013925568 1 2019-06-13T18:49:35-04:00 0 0 HTS Codes are short for Harmonized Tariff Schedule. These codes are used to describe the class of product that you are shipping internationally. It is imperative that you enter the correct HS Code for each product you're shipping in the commercial invoice. If you are not sure, call your customs broker and ask them which HTS code you should be using for the product being shipped.    If you do not have a broker, you can call the courier fulfilling the shipment on PaidShipping and ask them. Information on HS Codes, click here. <div rel="clipboard_data"><p>HTS Codes are short for <em>Harmonized Tariff Schedule.</em> These codes are used to describe the class of product that you are shipping internationally. It is imperative that you enter the correct HS Code for each product you're shipping in the commercial invoice. If you are not sure, call your customs broker and ask them which HTS code you should be using for the product being shipped.</p><p>  </p><p>If you do not have a broker, you can call the courier fulfilling the shipment on PaidShipping and ask them. Information on HS Codes, click <a href="https://hts.usitc.gov/" rel="noopener noreferrer" target="_blank">here</a>.</p></div><p><br></p> 42000104528 8 42000060319 2019-09-12T19:11:40-04:00 42009804777 24 2 0 0 What is an HTS Code, and how do I find the appropriate code for my shipment? 2019-09-12T19:11:40-04:00 42013925568 1 2021-01-20T13:39:30-05:00 0 0 Yes, PaidShipping does have a developer API. PaidShipping recommends working with a developer to integrate the API. The API documentation for our REST API can be found here: https://restapi.paidshipping.com/  (Note: all endpoints begin with /rest)   Our REST API uses basic authentication.   Please contact support@paid.com to request development environment credentials.   Your PaidShipping account credentials will be used for the Production environment. <p dir="ltr" style='box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Yes, PaidShipping does have a developer API. <a href="http://ship.emergeit.com/api/" rel="noreferrer noopener" style="box-sizing: border-box; background-color: transparent; color: rgb(44, 92, 197); text-decoration: none; user-select: auto;"></a>PaidShipping recommends working with a developer to integrate the API.</p><p style='box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br style="box-sizing: border-box;"></p><p style='box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>The API documentation for our REST API can be found here: <a href="https://restapi.paidshipping.com/" rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; color: rgb(44, 92, 197); text-decoration: none; user-select: auto;" target="_blank">https://restapi.paidshipping.com/</a> </p><p style='box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong style="box-sizing: border-box; font-weight: 700;">(Note: all endpoints begin with /rest)</strong></p><p style='box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'> </p><p style='box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Our REST API uses basic authentication.</p><p style='box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'> </p><p style='box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong style="box-sizing: border-box; font-weight: 700;">Please contact <a href="mailto:support@paid.com" style="box-sizing: border-box; background-color: transparent; color: rgb(44, 92, 197); text-decoration: none; user-select: auto;">support@paid.com</a> to request development environment credentials</strong>.</p><p style='box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'> </p><p style='box-sizing: border-box; margin: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Your PaidShipping account credentials will be used for the Production environment.</p> 42000104528 28 42000083001 2021-01-27T13:29:31-05:00 42009804777 25 2 0 0 Do you have a Shipping API to integrate with? 2021-01-27T13:29:32-05:00 42009804777 1 2021-04-22T12:56:47-04:00 0 0 Special handling is needed for packages that can't get put on the conveyor belt in the courier depot. This includes packages that are fragile or are not shipped in a cardboard box. The following type of packaging requires special handling:  The package is in a plastic bag or wrapped in plastic It is wrapped in cardboard that is taped together It is in a plastic container It is in something that has handles or wheels It is in a tube In addition, if you are shipping a cardboard box and the contents could damage the conveyor belt such as liquids, screws, ball bearings, etc.   Shipments that are not marked with special handling will result in an additional charge to your account. <p data-pm-slice="1 1 []">Special handling is needed for packages that can't get put on the conveyor belt in the courier depot. This includes packages that are fragile or are not shipped in a cardboard box.</p><p><br></p><p>The following type of packaging requires special handling: </p><p><br></p><ul class="ProsemirrorEditor-list"><li class="ProsemirrorEditor-listItem" data-list-indent="1" data-list-type="bulleted" style="margin-left: 32px;"><p dir="ltr">The package is in a plastic bag or wrapped in plastic</p></li><li class="ProsemirrorEditor-listItem" data-list-indent="1" data-list-type="bulleted" style="margin-left: 32px;"><p dir="ltr">It is wrapped in cardboard that is taped together</p></li><li class="ProsemirrorEditor-listItem" data-list-indent="1" data-list-type="bulleted" style="margin-left: 32px;"><p dir="ltr">It is in a plastic container</p></li><li class="ProsemirrorEditor-listItem" data-list-indent="1" data-list-type="bulleted" style="margin-left: 32px;"><p dir="ltr">It is in something that has handles or wheels</p></li><li class="ProsemirrorEditor-listItem" data-list-indent="1" data-list-type="bulleted" style="margin-left: 32px;"><p dir="ltr">It is in a tube</p></li></ul><p><br></p><p>In addition, if you are shipping a cardboard box and the contents could damage the conveyor belt such as liquids, screws, ball bearings, etc.  </p><p>Shipments that are not marked with special handling will result in an additional charge to your account.</p><p><br></p> 42000104528 15 42000085826 2021-04-22T12:56:47-04:00 42013925568 26 2 0 0 Special Handling 2021-04-22T12:57:42-04:00 42013925568