FAQ

Do the rates include taxes?
To view applicable taxes on a rate when comparing shipping options, roll over the details icon to view a complete breakdown of taxes and other surcharges. ...
Thu, 13 Jun, 2019 at 6:41 PM
Was the correct tax applied on my shipment?
On domestic shipments traveling between states, the tax of the destination state always applies. All of the information you need in regard to US Taxes can b...
Thu, 12 Sep, 2019 at 7:04 PM
Is there tax on International Shipments?
Duties and Taxes may apply on any international shipment whether your shipping to or from US & Canada. Many factors including the type of product, the ...
Thu, 12 Sep, 2019 at 7:04 PM
What does it mean if a shipment is guaranteed?
What does it mean if a shipment is guaranteed?          A guarantee is a money-back guarantee. We can never guarantee that a shipment will not be delayed. ...
Tue, 5 Jul, 2022 at 1:26 PM
Can I see rate comparisons when I ship?
Yes, that's the whole idea! Create a shipment, and then select the best rate for the job from all available couriers and options. 
Thu, 13 Jun, 2019 at 6:49 PM
What is an HTS Code, and how do I find the appropriate code for my shipment?
HTS Codes are short for Harmonized Tariff Schedule. These codes are used to describe the class of product that you are shipping internationally. It is impe...
Thu, 12 Sep, 2019 at 7:11 PM
Do you have a Shipping API to integrate with?
Yes, PaidShipping does have a developer API. PaidShipping recommends working with a developer to integrate the API. The API documentation for our REST A...
Wed, 27 Jan, 2021 at 1:29 PM
Special Handling
Special handling is needed for packages that can't get put on the conveyor belt in the courier depot. This includes packages that are fragile or are not...
Thu, 22 Apr, 2021 at 12:56 PM