Special handling is needed for packages that can't get put on the conveyor belt in the courier depot. This includes packages that are fragile or are not shipped in a cardboard box.

The following type of packaging requires special handling: 

  • The package is in a plastic bag or wrapped in plastic

  • It is wrapped in cardboard that is taped together

  • It is in a plastic container

  • It is in something that has handles or wheels

  • It is in a tube

In addition, if you are shipping a cardboard box and the contents could damage the conveyor belt such as liquids, screws, ball bearings, etc.  

Shipments that are not marked with special handling will result in an additional charge to your account.