To partially refund a customer:

  1. Login to the dashboard
  2. Select PaidPayments
  3. On the left hand side, underneath All Transactions, select Transactions
  4. Select a transaction to refund that shows Charge
  5. Select Refund to return the customers money

  6. On the pop up window, select the Refund Option as Refund partial amount, complete the details shown, and select Confirm